{"id":5809,"date":"2021-08-15T16:31:50","date_gmt":"2021-08-15T19:31:50","guid":{"rendered":"https:\/\/sailinrio.com\/?page_id=5809"},"modified":"2024-07-11T12:07:25","modified_gmt":"2024-07-11T15:07:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/sailinrio.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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CLARIFY YOUR DOUBTS<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI have never sailed or sailed before. Do I need prior experience?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Previous experience Is not required. However, participants can learn sailing maneuvers if they are interested. Most of our customers prefer to relax and enjoy the boat ride.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan we join other groups on your sailing trips?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes! Join one of our shared groups! We have two groups most days: mornings on our Wake Up and Sail tour and afternoons on our Sunset in Rio tour! Check availability by checking the booking calendar on this website.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat other activities are there? Can we swim or dive?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yup. We will indicate the best points for these activities. In general, in the vicinity of the mouth of the bay, or outside of it, towards the outer islands, where the quality of the seawater is superior.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere do we sail? Are there specific routes?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Shared tours do not follow a fixed route due to constant changes in wind direction and intensity as well as sea conditions. However, we always look for the best angles to contemplate the natural and historical monuments of Rio de Janeiro: Sugarloaf Mountain, Christ the Redeemer, Flamengo, Botafogo, Urca, Icara\u00ed, S\u00e3o Francisco, in Niter\u00f3i, and Porto Maravilha beaches. When conditions allow, we switch to the ocean beaches of Rio or Niter\u00f3i. Each tour is a unique experience!<\/p>

In private tours, the decision on which route to take is made together with the client. The most frequent destinations are: beaches in Niter\u00f3i, Historic Center, Praia Vermelha and Praia de Copacabana, on the shortest tours; and Ipanema Beach, Cagarras Archipelago and Oceanic Beaches on the longest.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat can we expect to see on oceanic islands? Do we see any marine life?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

All of the oceanic islands off the coast of Rio de Janeiro are protected by environmental law. As such, landings and fishing are not permitted. However, you will see many seabirds, such as frigate birds and boobies. With luck, you may see turtles, dolphins (May to August), whales (June to August) and rays on our longer tours. <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow safe is sailing?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Some people say sailing is \u201cso easy and safe as long as you keep your head down when we manoeuvre\u201d! This is probably true. Sailing is very safe! As far as the sailboat is concerned, we will guide you with regard to the critical points that you should know and also how to behave when we are in motion. Sailing is as safe as walking! And, at Sail in Rio, we are very aware of that. As with any other outdoor sport, understanding and respecting the elements of nature is essential for safety. We consult the best weather forecast sites to get accurate local information and make your boat trip as safe as possible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat safety equipment is on board?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Classified as open-seas sailing boats, Kamehameha and Makani Maikai are equipped with all necessary safety equipment, such as life jackets, rescue flares, fire extinguishers, VHF radio and others.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWill we get sick? How do we prevent this from happening?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Motion sickness is very personal. However, it can be minimized by adopting good habits 24 hours before your boat tour, such as sleeping well, eating right and balanced, and avoiding alcoholic beverages.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, feel free to bring your favorite items on board if you have booked a private tour. We will provide refrigerator and kitchenware as needed.<\/p>

On shared tours, onboard service is included in the price.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Comfortable, light-colored\/white clothing and white-soled shoes or running shoes are the best alternatives. We recommend bringing a light (in summer) or heavy (in winter) jacket, especially if you are sailing later in the day. Bring a swimming suit and towel, in case the sea conditions allow diving.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre there age limitations?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Not at all. We have boarded children as well as seniors on many different occasions. In such cases, we follow procedures and take special precautions, during boarding\/disembarkation as well as during our boat trips, to ensure maximum comfort and safety for everyone on board.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere do we meet?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We will meet at Marina da Gl\u00f3ria. After concluding the booking process, you will receive instructions for our meeting point.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the maximum capacity of the sailboat? Do you need a minimum number of people to sail?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our 39.5-foot (12-meter) Kamehameha sailboat accommodates 11 passengers and 2 crew members. Meanwhile, her sister MAKANI MAIKAI, measuring 50 feet (15 meters), accommodates 20 passengers and 3 crew members.\n\nShared tours require a minimum of 5 participants to operate. Private tours can accommodate any number of people within the maximum limit.  Meanwhile, her sister MAKANI MAIKAI, measuring 50 feet (15 meters), accommodates 20 passengers and 3 crew members. <\/span><\/p>

Shared tours require a minimum of 5 participants to operate. Private tours can accommodate any number of people within the maximum limit. <\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do we book? How long in advance should we book?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Reservations must be made well in advance. It is common for spaces to fill up quickly on weekends and holidays.<\/p>

How to book us:<\/p>

SHARED TOURS \u2013 WAKE UP AND SAIL and SUNSET IN RIO: Check availability and book directly on the respective page on this website. Pay by credit card and your seating is guaranteed!<\/p>

b) PRIVATE TOURS: Reservations must be requested via email (info@sailinrio.com), or WhatsApp (+5521 3079-3508).<\/p>

Requests will be accepted only after receiving the following data for registration in our system:<\/p>

\u25aa\ufe0efull name of participants;
\u25aa\ufe0ean email address for sending the voucher\/proof;
\u25aa\ufe0eContact cell phone with access to quick messaging applications;
\u25aa\ufe0eproof of deposit equivalent to 20% of the value of the tour.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat happens in case of bad weather? What is the cancellation policy?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In case of bad weather, we cancel free of charge. We transfer your boat tour to the next available date or refund your payment in full.\u00a0<\/p>

If you need to cancel a reservation for a shared tour, you must do so up to 24 hours before the start of the tour, by contacting us or using the \u201cmanage my booking\u201d button in the confirmation email sent. After this period, there will be no refund.<\/p>

If you need to cancel a reservation for a private tour, you must do so within 48 hours of the tour, by contacting us or using the \u201cmanage my booking\u201d button in the confirmation email sent. After this time window, there will be no refund.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat time do the tours start?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Shared tours start at 10am (WAKE UP AND SAIL\u2013 Wednesday to Sunday) and at 3pm (SUNSET IN RIO \u2013 every day). In summer, we may delay the start of the tours by 1 hour, due to changes of sun down. On private tours, the start time and duration of the tour are defined together with the client, according to our availability.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo we have any discounts for children or seniors?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Children under 10, accompanied by their parents, enjoy a discount of 50%.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you have sun protection on board?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yup. Both sailboats have large awnings (tarpaulin coated with UV filter) covering the cabin area, where sun protection is guaranteed. We recommend, however, that you bring sunscreen and a hat.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen is the best time for boat trips in Rio?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Any season is good for sailing in Rio! The wind is very regular throughout the year, in any season. Average daytime temperatures range from 20 degrees Celsius in winter to 35 degrees Celsius in summer.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the prices? How can we pay?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Visit our booking system on this website and book by credit card, or send a message to WhatsApp + 5521-3079-3509 or email to info@sailinrio.com and we will send you the details.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is Sail in Rio's Privacy Policy?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Your privacy is important to us. It is SAIL IN RIO's policy to respect your privacy in relation to any information that we may collect from you on the website. SAIL IN RIO<\/a>, and other websites we own and operate.<\/p>

We only ask for personal information when we really need it to provide you with a service. We do it by fair and lawful means, with your knowledge and consent. We also tell you why we are collecting it and how it will be used.<\/p>

We only retain collected information for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.<\/p>

We do not share personally identifiable information publicly or with third parties, except as required by law.<\/p>

Our website may have links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.<\/p>

You are free to refuse our request for personal information, with the understanding that we may not be able to provide you with some of the services you require.<\/p>

Use of our website will be deemed acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.<\/p>

User Commitment<\/h3>

The user undertakes to make proper use of the contents and information that SAIL IN RIO offers on the website and proclaims:<\/p>